Privacy Policy

Effective Date: 26/12/2024

Welcome to ByteNexus! We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our bot, website, and related services to enable Discord server connections, Twitch integration, and more.

You can add ByteNexus to your server or account using the following link: click here

1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Discord Data

Server Information: Server ID, channel IDs, and optional message content for bot functionalities.
User Data: User IDs, usernames, and roles for interaction tracking and personalised features.
Permissions: Discord permission settings to ensure the bot operates as intended.

1.2 Twitch Data

Chat Data: Twitch chat messages, metadata, and channel information during Twitch integration.
Account Information: Your Twitch username and any associated integration data.

1.3 Website Data

Contact Forms: Information you provide via contact forms, such as your email and message content.
Cookies and Analytics: Website usage data through cookies to improve your browsing experience (Provided by Google).

1.4 Logs

Logs of commands and system interactions for troubleshooting and improvement.

2. How We Use Your Information

We use your data to:

Enable communication between Discord servers and integrate Twitch chats with Discord channels.
Monitor and improve the bot’s performance and user experience.
Respond to user inquiries or support requests submitted.

3. Sharing Your Information

We do not sell or share your information with third parties, except:

With Your Permission: For specific integrations or functionality you authorise.
For Legal Reasons: If required to comply with laws or valid legal requests.

4. Data Security

We use standard security measures to protect your data. While we strive to ensure your data’s safety, no system is 100% secure. Use the bot and integrations at your discretion.

5. Media Content

If you choose to send or share media (e.g., images, videos, or files) through ByteNexus, please note the following:

Public Visibility: Media sent through the bot may be visible to all users of ByteNexus across connected servers. Exercise caution when sharing content.
Legal Compliance: Sharing illegal, harmful, or prohibited content is strictly forbidden. This includes but is not limited to: child exploitation material, violent or graphic content, copyright-infringing media, or other content violating local/international laws.
Risks of Violation: Sharing such content can result in severe consequences, including reporting to appropriate authorities, permanent bans from using ByteNexus, and legal actions taken by relevant authorities.
User Responsibility: By sharing media, you confirm that you hold all necessary rights and that the content complies with applicable laws and the terms of this Privacy Policy.

6. User Controls

Opt-Out Options: Disable bot features or integrations through the bot’s settings or commands.
Twitch Disconnect: Unlink your Twitch account at any time through the bot’s settings.

7. Cookies and Website Analytics

Our website uses cookies to:

Enhance user experience.
Analyse site usage through tools like Google Analytics.

You can disable cookies through your browser settings.

8. Third-Party Services

ByteNexus integrates with services such as Discord and Twitch. Their privacy policies govern how they process your data:

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date. Continued use of ByteNexus implies your acceptance of any updates.

10. Contact Us

For questions or concerns, contact us via:

Support Email: contact@pokibyte.dev